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Return & Exchange Policy

Return & Exchange Policy

Thank you for shopping at Jess Lea Boutique! We hope that you love everything you order from Jess Lea Boutique, if you don’t love it, you do have the opportunity to return the items you purchased for a store credit, exchange or return (10% restocking fee will be deducted & not all items are eligible for return). The customer pays return shipping. Shipping is non-refundable. Jess Lea Boutique is not responsible for return packages that are lost or damaged.

  • All Accessories, Hats, Scarves, Clutches, Gloves, Socks or Clearance & Sale items 25% or greater are FINAL SALE & Can’t be Returned!
  • Items returnable for in-store credit only: SHOES & LEGGINGS

There is a 10% restocking fee on all returns unless store credit is selected.

To be eligible for a return, exchange or store credit items must meet the following:

  • All items must be unworn, unwashed, & in the original condition that they are received in (tags & boxes included)
  • Jess Lea Boutique must receive items within 14 days of shipping date of purchase. This deadline date will be printed on your return form.
  • During the Holiday Season our return/exchange policy has been extened to Dec. 28th. As long as we receive the item by that date we will accept the return or exchange. 

If your items meet these requirements, we will gladly issue a refund, store credit or an exchange. Please indicate what you would like on your return slip. If your items do not meet the requirements they will be refused. If you received a DAMAGED item, we MUST be notified via e-mail (info@jessleaboutique.com) with a photo of the damage within 24 hours of delivery.

If you have any questions please email us at info@jessleaboutique.com

Once we receive your return, it will be processed within 5 business days. If you requested a refund, please allow 2-5 business days for the transaction to process.

Please enclose this form with the items to be returned and mail to:

 

17545 Huffmeister Road 
Suite B 
Cypress, Texas 77429


Once we receive your return, it will be processed within 5-7 business days. If you requested a refund, please allow 2-5 business days for the transaction to process.

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