FREE SHIPPING ON ORDERS OVER $99
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HOLIDAY SHIPPING

We’re committed to helping you navigate any of the busy holiday seasons so you can take full advantage of every available shipping day. Please reference the following shipping guidelines before placing your order to ensure your package arrives by your desired date.  

CONTINENTAL U.S.
Order by the recommended dates below for Eve Christmas delivery.  

  • Please note:  Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse. Please expect processing delays during the holiday season.

 

Standard Shipping within the continental United States is $6.99. Shipment to Hawaii and Alaska is $8.99. International Shipping prices are based on the total weight of the order. 

We do offer free shipping on orders that are over $99 within the continental United States.

Standard shipping orders take 1-3 business days to be processed and packaged before they are shipped out of our warehouse.  

All UPS orders placed by 8AM CST will ship out the same day. All orders placed after this time will ship out the following day. Our UPS contract does not include Saturday delivery. Next day air will be delivered the next business day (using next day air saver). 2nd day air would be delivered within 2 business days.

The Jess Lea Boutique is NOT responsible for:

  • Delays with UPS shipping
  • International Duties or Customs charges
  • Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.
  • Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

Carrier Contact Numbers:

  • USPS: 1-800-275-8777
  • International USPS: 1-800-222-1811
  • UPS: 1-800-742-5877

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS) or UPS (1-800-742-5877). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times. 

WRONG ADDRESS DISCLAIMER: 

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at hello@jessleaboutique.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.

IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA: 

We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country. International customers (outside of United States) are responsible for all import duties, customs, and local taxes charged by your country. We are unable to advise the amount of what these fees might be & we recommend that you contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

 

Holiday Shipping Information

In order to receive any holiday orders before Christmas, orders must be placed and shipped BEFORE these dates! You MUST place your order by 10AM CST for UPS orders to go out that day!

USPS International. Ranges between Dec 1 - 15. Please contact us for specific details for your continent/country.

USPS APO/FPO/DPO: Ranges between Dec 4-17th. Please contact us for specific details.

UPS Ground: December 14th

USPS Standard Shipping: December 18th

*All orders after this date need to upgrade to UPS shipping in order for your item to arrive in time!

UPS 3rd Day: December 19th (Orders must be placed by 10AMCST in order for it to ship that day!)

UPS 2nd Day: December 20th (Orders must be placed by noon CST in order for it to ship that day!)

UPS Next Day: December 23rd (Orders must be placed by noon CST in order for it to ship that day!)